We’re Here to Help You Succeed
Have a question about a course? Need help with enrollment, certificates, or team training? Whether you’re a first-time learner or an agency looking to train your staff, we’re just a message away.
Our team is committed to providing timely, helpful support—because your success is our priority.
We’re here to support your learning and growth every step of the way. Reach out to the right department below and we’ll respond promptly.
📬 General Inquiries
For questions about our platform, courses, or your learner account:
📧 Email: [email protected]
🕘 Office Hours: Monday–Friday, 9:00 AM – 5:00 PM (CST)
🧾 Billing & Payments
Need help with a payment, receipt, or refund request?
📧 Email: [email protected]
👥 Agencies & Partnerships
Looking to train your homecare staff or customize your onboarding program?
📧 Email: [email protected]
Let’s build a training solution that fits your goals and meets IDPH/IDoA standards.
📍 Mailing Address
eLearnCare
2815 Forbs, Avenue
Hoffman Estates,
Illinois - 60129
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