We Are Here to Support You
Have a question about a course or need help with enrollment, certificates, or team training? We are ready to assist.
Whether you are starting for the first time or managing training for an entire agency, you can reach out anytime. Our team responds quickly, communicates clearly, and stays with you through the process so you can focus on learning, progress with confidence, and get the results you came for.
We’re here to support your learning and growth every step of the way. Reach out to the right department below and we’ll respond promptly.
📬 General Inquiries
For questions about our platform, courses, or your learner account:
📧 Email: [email protected]
🕘 Office Hours: Monday–Friday, 9:00 AM – 5:00 PM (CST)
🧾 Billing & Payments
Need help with a payment, receipt, or refund request?
📧 Email: [email protected]
👥 Agencies & Partnerships
Looking to train your homecare staff or customize your onboarding program?
📧 Email: [email protected]
Let’s build a training solution that fits your goals and meets IDPH/IDoA standards.
📍 Mailing Address
eLearnCare
1016 W Jackson Blvd,
Chicago Illinois - 60607
Voice
eLearnCare
312-296-0625
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